Privacy Policy

This policy explains the information used to operate the QLY Custom store, fulfill orders and support customers.

Information we collect

We collect information you provide during checkout or account creation, including contact details, delivery addresses, order contents, personalization instructions and support messages. Payment providers process payment details under their own privacy terms.

How information is used

Information is used to process and personalize orders, provide delivery updates, prevent fraud, respond to support requests, maintain store operations and meet legal obligations.

Service providers

Necessary information may be shared with payment processors, production partners, delivery carriers, hosting providers and analytics services when required to provide the store service.

Retention and choices

Order records are retained as required for accounting, support and legal purposes. You may request access to or correction of personal information by contacting customer support, subject to applicable requirements.

Contact

Questions about this policy can be sent to support@qlycustom.com.